Policies and FAQ

Gift Certificates

We offer gift certificates for any services, packages, or dollar amount. Our gift certificates are great for birthdays, anniversaries, holidays, bridal parties, or just because.

Please Note: Gift Certificates are Non-Refundable nor Transferrable

Gratuities

Gratuities are greatly appreciated and are not included in any previous prices, gift certificates or packages and are always left to the discretion of our clients. They can be paid by cash or credit card. No personal checks.

Cancellations

The time slot you chose when making your appointment is specifically for you and we would kindly request a 24-hour notice of your cancellation.

For group and package or multi-service reservations, we require a credit card or gift certificate number when the amount totals $100.00 or more. When reservations are canceled with less than 24 hours notice, a 50% fee will be charged. When appointments are missed with less than 24 hours notice there will be a 100% charge. This is industry standard.

Arrivals

Please arrive 15 minutes in advance to settle down and relax for your service(s). Late arrivals will not get an extension of time               

Sunday's

Sunday appointments are by appointment only. We will accept walk-ins as well during business hours. We will have the staff available just for you (massages, Facials, etc) Payments will be required at time of appointment. If cancellation is done, your money will be saved as a credit for a future service. If no cancellation is received you will forfeit all monies. 

1014 North Charles St
Baltimore, MD 21201

Call Us Now!

410.783.1971
or
410.783.0088

We are located in historic Mount Vernon, on Charles Street just north of Eager Street.

Convenient to many downtown hotels and wedding venues, including the Belvedere, we cater to visitors from around the globe as they visit Baltimore, making their stay here a little bit nicer, one guest at a time.

Be sure to check out our:

...and don't forget about Spa Gift Certificates for that special someone!